Policy

Privacy Policy

How MVM Care handles contact details, patient inquiry information and communication data submitted through the website.

Clear service boundaryMVM Care coordinates communication and logistics. Licensed clinics and doctors confirm medical suitability, treatment decisions, risks and final medical prices.

Policy scope

Privacy Policy

How MVM Care handles contact details, patient inquiry information and communication data submitted through the website.

What is collected

Contact details, country, preferred language, request type and inquiry summary.

Purpose

Responding to inquiries and coordinating the next non-medical step.

Medical documents

Files are not requested in the first public form. Secure instructions are sent later if needed.

Access

Information should be limited to people involved in responding or coordinating the request.

Retention

Records should be kept only as needed for the inquiry, legal obligations or service history.

Contact

Use the form or WhatsApp if a privacy question needs a response.

Clear service boundary

MVM Care coordinates communication and logistics. Licensed clinics and doctors confirm medical suitability, treatment decisions, risks and final medical prices.

What is collected

Contact details, country, preferred language, request type and inquiry summary.

Purpose

Responding to inquiries and coordinating the next non-medical step.

Medical documents

Files are not requested in the first public form. Secure instructions are sent later if needed.

Programs

How to use this page

How MVM Care handles contact details, patient inquiry information and communication data submitted through the website.

Read the context

Identify the part that fits the patient, family or request.

Send basic request

Share contact details and request direction only.

Receive checklist

The patient receives the data or document checklist if needed.

Confirm boundaries

Separate clinic responsibility from MVM Care coordination.

Move to next step

Continue only after scope and boundaries are clear.

Contact

Send a basic request

Do not upload or paste medical files in this public form. A coordinator will provide consent wording and secure instructions if documents are needed.