Coordination service
MVM Care provides travel and communication coordination, not medical treatment.
Policy
Terms of Service
Terms for using MVM Care website and coordination services for medical travel inquiries in Russia.
!
Clear service boundaryMVM Care coordinates communication and logistics. Licensed clinics and doctors confirm medical suitability, treatment decisions, risks and final medical prices.
Policy scope
Terms of Service
Terms for using MVM Care website and coordination services for medical travel inquiries in Russia.
Clinic responsibility
Licensed clinics and doctors confirm medical decisions, risks and prices.
User responsibility
Users should provide accurate information and avoid sending files before secure instructions.
Payments
Deposits and coordination fees are handled according to written terms.
No emergency service
The website is not for urgent medical care.
Contact route
Questions should be sent through the public request flow or WhatsApp.
Clear service boundary
Clear service boundary
MVM Care coordinates communication and logistics. Licensed clinics and doctors confirm medical suitability, treatment decisions, risks and final medical prices.
Coordination service
MVM Care provides travel and communication coordination, not medical treatment.
Clinic responsibility
Licensed clinics and doctors confirm medical decisions, risks and prices.
User responsibility
Users should provide accurate information and avoid sending files before secure instructions.
Programs
How to use this page
Terms for using MVM Care website and coordination services for medical travel inquiries in Russia.
Read the context
Identify the part that fits the patient, family or request.
Send basic request
Share contact details and request direction only.
Receive checklist
The patient receives the data or document checklist if needed.
Confirm boundaries
Separate clinic responsibility from MVM Care coordination.
Move to next step
Continue only after scope and boundaries are clear.
Contact
Send a basic request
Do not upload or paste medical files in this public form. A coordinator will provide consent wording and secure instructions if documents are needed.