Deposit purpose
The deposit covers the first structured work step: case planning, checklist preparation and coordination before travel.
Policy
Refund and Deposit Policy
Deposit and refund terms for VIP Case & Trip Planning and all-inclusive medical travel coordination inquiries.
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Clear service boundaryMVM Care coordinates communication and logistics. Licensed clinics and doctors confirm medical suitability, treatment decisions, risks and final medical prices.
Policy scope
Refund and Deposit Policy
Deposit and refund terms for VIP Case & Trip Planning and all-inclusive medical travel coordination inquiries.
What happens next
After the deposit, MVM Care can prepare the request route, clarify missing information and move the case toward clinic outreach.
Crediting
Written terms can define whether the deposit is credited toward the coordination package.
Refund review
Refund requests should be reviewed against the work already performed and written terms.
Clinic costs
Medical services and clinic payments are separate unless a written arrangement says otherwise.
Third-party costs
Travel, transfer, interpreter or vendor costs may follow separate terms.
Request process
Use the contact route to request invoice, payment instructions or refund clarification.
Clear service boundary
Clear service boundary
MVM Care coordinates communication and logistics. Licensed clinics and doctors confirm medical suitability, treatment decisions, risks and final medical prices.
Deposit purpose
The deposit covers the first structured work step: case planning, checklist preparation and coordination before travel.
What happens next
After the deposit, MVM Care can prepare the request route, clarify missing information and move the case toward clinic outreach.
Crediting
Written terms can define whether the deposit is credited toward the coordination package.
Programs
How to use this page
Deposit and refund terms for VIP Case & Trip Planning and all-inclusive medical travel coordination inquiries.
Read the context
Identify the part that fits the patient, family or request.
Send basic request
Share contact details and request direction only.
Receive checklist
The patient receives the data or document checklist if needed.
Confirm boundaries
Separate clinic responsibility from MVM Care coordination.
Move to next step
Continue only after scope and boundaries are clear.
Contact
Send a basic request
Do not upload or paste medical files in this public form. A coordinator will provide consent wording and secure instructions if documents are needed.